Supervisors work full-time; working a mixture of serving shifts and shifts as the Manager on Duty. Supervisors are in development for future full-time assistant manager roles. Seis Kitchen is a growing local business that began as a food truck in 2012 and now operates three fast-casual dining restaurants. We are seeking candidates that want to be apart of a great place to work where we serve award winning food made with fresh ingredients and deliver exceptional service to not only our guests but also each other! Free meals and discounts are available every day. We look forward to development and promoting from within the company as we expand. Having a work-life and personal-life balance is important; we are closed major holidays like Easter, Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day.

Responsibilities including but not limited to:

• Greet and welcome guests in a friendly and efficient manner, ensuring a positive dining experience.
• Take and accurately input customer orders using the restaurant's POS system.
• Ensure timely and accurate delivery of food to tables, maintaining a high level of efficiency in a fast-paced environment.
• Provide exceptional customer service by addressing any inquiries, dietary restrictions, or special requests from guests.
• Monitor and maintain cleanliness of tables, chairs, and dining area, promptly clearing used dishes and utensils.
• Collaborate with kitchen and support staff to ensure smooth coordination of orders and minimize wait times.
• Handle cash and electronic transactions accurately, processing payments and returning change efficiently.
• Actively contribute to a team-oriented atmosphere, supporting colleagues during busy periods and sharing responsibilities.
• Oversee daily restaurant operations, ensuring a smooth flow of service and adherence to established standards.
• Assume the role of manager on duty during assigned shifts, taking responsibility for staff management and decision-making.
• Conduct pre-shift briefings to communicate key information, such as menu updates, promotions, and operational expectations.
• Provide guidance and support to serving staff, fostering a positive and collaborative work environment.
• Assist in the training and development of new and existing team members, focusing on enhancing service skills and product knowledge.
• Monitor and enforce sanitation and safety standards, ensuring a clean and hygienic working environment.
• Handle customer concerns or issues promptly and professionally, striving to resolve problems to the satisfaction of guests.
• Collaborate with the management team to implement and reinforce operational policies and procedures.
• Act as a role model for exceptional customer service and efficiency, setting high standards for the team.

Requirements:

• Previous experience in a supervisory or leadership role within the restaurant industry.
• Strong organizational and multitasking abilities to manage both serving and managerial responsibilities.
• Excellent communication and interpersonal skills to lead and motivate a diverse team.
• Ability to make informed decisions and solve problems effectively in a fast-paced environment.
• Willingness to work a flexible schedule, including evenings, and weekends.
• Commitment to personal and team development, with a goal of advancing to an assistant manager position.
• The ability to stand and walk for extended periods.
• Capable of lifting and carrying trays of food and beverages, as well as handling other items related to the restaurant, weighing up to 50 pounds.
• Manual dexterity for handling administrative tasks, managing paperwork, and operating the POS system.
• Stamina to navigate between responsibilities, maintaining a high level of energy and focus.
• Flexibility to address physical demands associated with serving duties, including bending, stooping, and reaching.

Note: The Supervisor role involves a combination of serving shifts and managerial duties, providing a developmental pathway for future full-time assistant manager positions.

Seis Kitchen is a vibrant fast-casual restaurant in Tucson, dedicated to serving exceptional Mexican cuisine made from scratch using the highest quality ingredients available. We are committed to delivering outstanding service to both our guests and team members, fostering a culture of excellence and inclusivity. Seis Kitchen is closed major holidays like Easter, Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day. Free meals and discounts are available to all employees every day. We look forward to developing and promoting from within the company as we expand. Part-time, full-time roles and flexible schedules available in addition to earned paid sick time. Voluntary benefit enrollment options include: health insurance, life insurance, accidental insurance, short term disability insurance, critical illness coverage.

Position Overview:

As the General Manager at Seis Kitchen, you will be responsible for the overall operation and success of the restaurant. This includes managing daily operations, driving sales and profitability, ensuring exceptional guest experiences, and leading a dynamic team of front-of-house and back-of-house staff. You will uphold Seis Kitchen’s standards of excellence in hospitality, food quality, and team culture while ensuring compliance with policies, procedures, and safety regulations.

Responsibilities including but not limited to:

·      Oversee daily restaurant operations to ensure a smooth, efficient, and profitable shift.

·      Lead, coach, and develop team members across all departments to uphold performance standards and foster a positive work environment.

·      Ensure outstanding guest service and promptly resolve any customer concerns or issues.

·      Manage labor and food cost targets while maintaining quality and service standards.

·      Monitor inventory, place orders, and control waste to optimize cost and efficiency.

·      Maintain compliance with health and safety regulations, labor laws, and company policies.

·      Conduct regular performance evaluations and provide ongoing feedback and development opportunities for staff.

·      Schedule staff effectively based on business needs, labor goals, and employee availability.

·      Collaborate with marketing and operations leadership to implement local promotions and initiatives.

·      Create and maintain a culture that reflects Seis Kitchen’s mission, values, and commitment to excellence.

Requirements:

·      3+ years of experience in a restaurant general management or leadership role required.

·      Proven ability to lead and motivate a diverse team in a high-volume, fast-paced environment.

·      Strong knowledge of restaurant operations, including front and back of house procedures.

·      Excellent communication, problem-solving, and organizational skills.

·      Experience with labor scheduling, inventory management, and cost control.

·      Ability to work a flexible schedule, including evenings, weekends, and holidays.

·      Must be able to stand and walk for extended periods and lift up to 50 pounds.

Physical Requirements:

·      **Standing and Walking for Extended Periods:** General Managers are frequently on their feet, monitoring operations and interacting with team members and guests.

·      **Lifting and Carrying:** Ability to lift and transport supplies, food, and equipment up to 50 pounds.

·      **Multitasking in a High-Energy Environment:** Ability to remain calm and focused while managing multiple responsibilities in a busy setting.

·      **Working in Varied Conditions:** Must be able to navigate both front- and back-of-house environments, including exposure to kitchen heat and noise.

If you are a dedicated leader with a passion for hospitality, operations, and team development, we invite you to grow with us at Seis Kitchen. Apply today at seiskitchen.com.

Equal Opportunity Employer:

Seis Kitchen is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other characteristic protected by law.

About Us

Seis Kitchen is a growing local business that began as a food truck in 2012 and now operates three fast-casual dining restaurants with our fourth location currently underway. We serve award-winning food made with fresh ingredients daily and deliver exceptional service to our guests and each other. Our leaders are expected to demonstrate the utmost dedication and integrity to achieve our company mission and vision.

 Why Seis Kitchen?

Join a great place to work where we value our team, provide opportunities for growth, and maintain a positive and supportive work environment. As we continue to expand, we look forward to developing and promoting from within the company.

Requirements

• Previous experience in a supervisory or leadership role within the restaurant industry.
• Strong organizational and multitasking abilities to manage both serving and managerial responsibilities.
• Excellent communication and interpersonal skills to lead and motivate a diverse team.
• Ability to make informed decisions and solve problems effectively in a fast-paced environment.
• Willingness to work a flexible schedule, including evenings, and weekends.
• Commitment to personal and team development.

Benefits

• Work-Life Balance: Flexible schedules with two weeks paid time off each year for all assistant managers. 40-hour scheduled work week. 
• Health & Wellness: Voluntary benefits including health insurance, paid vacation, paid parental leave, life insurance, accident insurance, short term disability insurance, and critical illness coverage.
• Free Meals and Discounts: Free meal available daily.
• Career Development: Opportunities for growth and promotion from within the company.

Position Summary

Assistant Managers work full-time and assist the General Manager and all front & back of house staff to ensure shift-to-shift operations run successfully. 

Responsibilities including but not limited to:

• Team Leadership: Build strong relationships, anticipate needs, lead by example, and promote a strong work ethic.
• Operational Management: Handle cash and monetary reports, answer phone calls, serve food, take orders, enforce food safety, and delegate tasks.
• Labor Management: Manage labor effectively to increase sales and assist in training and development of staff.
• Inventory & Supply Management: Track inventory and order supplies as needed.
• Problem Solving: Utilize critical thinking skills to solve problems and ensure smooth operations.
• Communication: Exhibit strong verbal and written communication skills to interact effectively with staff and customers.
• Customer Service: Greet and welcome guests, take and accurately input customer orders, ensure timely and accurate delivery of food, and address customer inquiries and concerns promptly and professionally.
• Sanitation & Safety: Monitor and enforce sanitation and safety standards, ensuring a clean and hygienic working environment.

Physical Requirements

• Mobility: Ability to stand and walk for extended periods.
• Lifting: Lift and carry trays of food and beverages, and other items related to the restaurant, weighing up to 50 pounds.
• Manual Dexterity: Perform tasks that involve reaching, bending, stooping, and handling administrative tasks.
• Stamina: Maintain a high level of energy and focus while navigating between responsibilities.

Seis Kitchen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.